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Don’t Take the Bait, Watch for Scams

People who had contact with someone infected with COVID-19 may first get a text message from the health department, telling them they’ll get a call from a specific number. The tracer who calls will not ask for personal information, like a Social Security number. At the end of the call, some states ask if the contact would like to enroll in a text message program, which sends daily health and safety reminders until the 14-day quarantine ends. But tracers won’t ask you for money or information like your Social Security, bank account, or credit card number. Anyone who does is a scammer.

Clicking on the link will download software onto your device, giving scammers access to your personal and financial information. Ignore and delete these scam messages.

There are several ways you can filter unwanted text messages or stop them before they reach you.

• Your phone may have an option to filter and block messages from unknown senders or spam.
• Your wireless provider may have a tool or service that lets you block texts messages.
• Some call-blocking apps also let you block unwanted text messages.

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